Privacy policy.
Effective Date: September 25, 2024
At Objective ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website (objectiveagency.co) or use our marketing services. It also explains your rights regarding the personal data we hold about you and how you can exercise those rights.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Data Controller
The data controller responsible for your personal information is: Objective Email: hello@objective-agency.co.uk
2. What Data We Collect
We may collect and process the following types of personal data:
Personal Information: Name, email address, phone number, business name, and job title when you submit inquiries or requests through our website.
Business Information: Information related to your company or business services when you use our marketing services.
Technical Data: IP address, browser type, operating system, and device identifiers gathered through cookies or similar technologies when you browse our website.
Usage Data: Information about how you use our website and services, such as pages viewed, services accessed, and the time spent on our site.
Financial Data: Payment and billing details required when purchasing services from us (processed securely via third-party payment providers).
We collect this data either directly from you (e.g., when you submit a form) or indirectly through automated technologies (e.g., cookies).
3. How We Use Your Data
We may use your personal data for the following purposes:
Service Delivery: To provide and manage our marketing services, communicate with you regarding your inquiries or orders, and manage your account.
Customer Support: To respond to questions, provide customer service, and manage any issues related to our services.
Marketing & Communications: To send you marketing materials about our services, offers, or news related to Objective, subject to your consent where required by law.
Website Improvement: To analyze usage data and technical information to improve the performance and user experience of our website.
Legal Obligations: To comply with legal obligations, enforce agreements, or respond to legal claims.
We will only process your data for the purposes outlined above where we have a lawful basis, including where you have provided your consent, where it is necessary to perform our contract, or where we have a legitimate interest in processing your data (e.g., improving our services).
4. Data Storage & Retention
We store your data securely on servers located within the European Economic Area (EEA). We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
Once the data is no longer required, we will securely delete or anonymize it.
5. Data Sharing & Disclosure
We will never sell or rent your personal data. However, we may share your personal data with the following categories of recipients:
Service Providers: We may share your data with third-party service providers who perform services on our behalf (e.g., payment processors, hosting services, and marketing platforms). These providers are obligated to protect your data and comply with GDPR standards.
Legal Authorities: If required by law, we may disclose your personal data to governmental or regulatory authorities to comply with legal obligations or enforce our terms and conditions.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, we may transfer your personal data to the acquiring entity, subject to strict confidentiality obligations.
6. Security of Your Data
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or damage. These include:
Encryption of sensitive data.
Regular audits and security reviews.
Secure storage and restricted access to personal data.
Data anonymization and pseudonymization when possible.
While we implement strong security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your login credentials and passwords.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data where there is no lawful basis for us to continue processing it.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process personal data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at hello@objective-agency.co.uk.
8. Cookies
Our website uses cookies to enhance your experience and collect information about how you use our site. Cookies are small text files placed on your device when you visit a website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites, plug-ins, or applications. We do not control these third-party sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Please check back regularly to stay informed about how we protect your privacy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Objective
Email: hello@objective-agency.co.uk
Website: objective-agency.co.uk
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.